Senior UI/UX Designer

Senior UI/UX Designer | Design Strategist | Accessibility Advocate | Cross-Functional Lead

Results-driven Senior UX Designer with over a decade of experience leading design strategy and execution for high-impact, government-regulated digital products. Known for building strong stakeholder relationships, managing ambiguity, and driving clarity through research-driven design. Proven ability to deliver discovery-to-delivery design work, foster team growth, and lead inclusive design practices across multi-disciplinary teams. Trusted to guide product direction and improve processes while maintaining a strong sense of ownership, urgency, and empathy for users.

Amy Smith's Portfolio

Core Expertise

Human-Centered Design & User Advocacy
Wireframes, UX Flows, Hi-Fidelity Prototypes
Design Systems & Component Libraries (Figma, Axure RP, Adobe CC)
Accessibility Leadership (WCAG/508, Trusted Tester)
Mentorship & Team Coaching
Stakeholder Engagement & Communication
Discovery Research & Usability Testing
Cross-Functional Collaboration (Engineering, Product, PMO)
Agile Workflows & Iterative Design
Design Ops & Process Governance

Key Achievements

Directed design strategy for secure, multi-role federal platforms, aligning user and policy needs under strict regulatory environments.
Led rollout of a shared design system across 4+ internal platforms, reducing design debt and boosting delivery speed.
Improved usability scores by over 50% through comprehensive UX audits and targeted user research.
Mentored junior designers and conducted peer reviews to elevate quality and consistency across teams.
Advocated for inclusive, accessible design across projects—leading 508 audits, implementing WCAG standards, and contributing to accessibility policy.

Professional Experience

Senior UI/UX Designer | Business Analyst | Trusted Tester (508)

Aset Partners – DHS / CISA

Nov 2020 – Present

Lead discovery and delivery of UX solutions across cybersecurity platforms with national scope.
Produce and present design briefs, low- to high-fidelity prototypes, interaction flows, and annotated wireframes.
Facilitate design discussions with technical and non-technical stakeholders to refine goals and mitigate risks.
Deliver inclusive, standards-compliant interfaces through accessibility testing and WCAG/508 best practices.
Mentor and coach team designers, providing actionable, objective feedback to accelerate growth.
Contribute to the development of a unified design library and maintain visual brand consistency.
Assess project scope and prioritize UX tasks to meet aggressive delivery timelines with minimal oversight.

UX/UI Designer

Flexion – U.S. Tax Court

Sep 2019 – Nov 2020

Redesigned legacy government applications, leading end-to-end UX workflows from stakeholder alignment to handoff.
Conducted competitive analysis and usability testing to validate and iterate on user-centric features.
Supported the development of accessible, mobile-first components within tight release cycles.

UX/UI Designer

Modis – U.S. Secret Service

Dec 2017 – Aug 2019

Delivered secure, high-compliance internal applications with a focus on intuitive interaction design.
Partnered with developers and SMEs to balance usability, performance, and compliance constraints.

UX/UI Designer & Developer

Modis – CSRA / CMS

Jun 2017 – Dec 2017

Led visual redesigns of public health portals, integrating frontend development with accessibility-first design.
Implemented research-informed design iterations and performed heuristic evaluations.

Additional Experience (2000–2015)

Roles at Hoya Vision, Allied Electronics, MarketSmart, Visual Data Systems, Swales Aerospace, and more
Held senior design roles in various sectors, including finance, healthcare, government, and enterprise software.
Designed digital products aligned with customer journeys and business outcomes, often leading client-facing initiatives and workshops.
Supported marketing automation platforms, CRMs, and transactional data systems, including projects adjacent to Salesforce implementations.

Certifications & Clearance

DHS Trusted Tester – Section 508 Compliance (2021)
Human-Centered Design & UX Certificate (available upon request)
Public Trust Clearance – DHS/CISA

Education

Bachelor of Science in Visual Communication

Towson University, Towson, MD (2003)

Tools & Technologies

Figma • Axure RP • Adobe Creative Cloud • HTML/CSS/JS • Jira • WCAG 2.1 Standards • Design Tokens • Data-Driven UX