ChemLock

 CISA is a recognized international leader in chemical security with more than a decade of experience assisting facilities in building tailored security plans to prevent terrorist exploitation of their chemicals. From on-site consultations to chemical security publications, the CISA ChemLock program offers scalable, tailored options for facilities looking to enhance their chemical security posture. 

 The ChemLock project team approached us for assistance in consolidating their fragmented processes—including multiple forms, schedules, and reporting tools—into a streamlined, web-based platform. Their existing workflow required handling public requests and inquiries for resources, inspections, and services across separate systems. While requests were manually entered into one system, the fulfillment process was managed in another, leading to inefficiencies and a lack of centralized visibility. 

 For this project, I collaborated with the federal team to gather requirements, conduct user research, and map user workflows. I designed wireframes and interactive prototypes, led user testing sessions and UAT demos, and partnered with the development team to implement a secure, web-based environment.

The resulting platform supports both internal and external users in accessing chemical security resources, participating in assessments, and engaging in preparedness exercises. Although the project was defunded before launch, all research, design, and development assets were preserved for potential future release.